Location
Antwerp
Posted
June 20, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Vacatureomschrijving
Functie-eisen
What will you do?
- Set up maintenance plans, UC’s/OLA’s, and the financial framework of contracts
- Coordinate handover with Sales and Project Management for a smooth client transition
- Implement and manage contracts within CSM and ERP tools
- Actively participate in daily operations such as incident management, escalation management, and change control
- Handle client onboarding and lead kick-off meetings to establish operational workflows
- Monitor and evaluate service levels on a monthly basis
- Identify improvement opportunities and support internal optimization initiatives
- Maintain regular contact with client relationship managers and align with the SMO Manager
Functie-eisen
What is expected of you?
- A diplomatic approach and a strong customer-oriented mindset
- Excellent communication skills across different levels ...