About the Role
We are looking for an experienced
Service Coordination Manager
to lead and optimise our service coordination operations. In this role, you will oversee Service coordination, drive operational performance, and implement strategic improvements that strengthen service delivery, team effectiveness, and fulfilment outcomes across the organisation. You will play a critical role in ensuring care operations run smoothly at scale, while partnering cross-functionally with internal stakeholders to improve workflows, enhance systems, and deliver consistently high service standards. This role is ideal for someone who combines operational leadership, data-driven decision-making, and people management with a strong commitment to continuous improvement.
Key Responsibilities
Team Leadership and Performance Management Lead, coach, and provide strategic guidance to Service Coordinators to ensure alignment with organisational priorities and operational goals. Set clear expect...