Senior Service Controller
£35,000 - £40,000 DOE
Monday – Friday, 8.00am – 5.00pm. 42.5 hours per week.
We are looking for an experienced and highly organised Service Controller from an engineering services background for a permanent role with a leading Fire & Security company in Glasgow, who require a suitably experienced person to manage and drive the day-to-day coordination of their engineering service operations. This position is fully office based in Glasgow.
This is a critical role responsible for overseeing both reactive and planned maintenance works, ensuring efficient allocation of engineering resources while maintaining high standards of customer service and compliance. You will take ownership of the team of engineers, ensuring efficient scheduling, productivity, and service delivery.
Key responsibilities will include:
Diary & Service Management
- Manage the live service diary, coordinating reactive callouts and planned preventative maintenance, PP...