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Service Co-Ordinator

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ISS
πŸ“ Stafford, United Kingdom
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Location Stafford
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Posted June 10, 2026
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Commute Local Area
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Job Description

Job Description

We are looking for someone who can confidently manage client interactions, apply contractual processes effectively, and support the wider account delivery team through strong administration and communication skills.

Key Responsibilities

  • Log and process client calls and emails relating to sites, translating requests into engineering or FM solutions.
  • Identify and apply the most appropriate solution in line with contractual requirements.
  • Build and maintain effective relationships with clients and the account delivery team.
  • Manage and update associated systems and software, including Maximo.
  • Provide a professional, articulate, and customer-focused helpdesk service.
  • Deliver general administrative support to the account delivery team.
  • Escalate issues to line management and seek guidance where required.
  • Work in line with company processes, procedures, and agreed guideli...
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    πŸ“ Location Details

    πŸŒ†
    City
    Stafford
    πŸ—ΊοΈ
    Country
    United Kingdom
    πŸš—
    Commute
    Local Area

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