4Recruitment Services are seeking  a Service Charge Officer  to assist our housing association client based in North London.

You will be responsible for ensuring there is accurate, consistent, timely and transparent reporting and accounting of service charges for all residents, across all tenures.

The role is very much a customer orientated role, dealing with any queries, complaints or challenges to any aspect of service charges that have been issued to leaseholders. Therefore you MUST have a good technical understanding of service charges as well as being competent with Excel.

The client will allow hybrid working once training has been completed. You will only be required to  attend the office once per month.

DUTIES AND RESPONSIBILITIES INCLUDE:

Handle service charge enquiries from residents and internal staff
Work with your managers to answer escalated customer complaints
Work closely with the analysts prior to service charge estimates and act...