Your Job

At Koch’s Employee Service Center, we empower business success by delivering innovative IT and HR support. As a Service Center Intern based in Shanghai, China, you’ll develop IT service desk expertise, supporting over 20,000+ Koch employees across the Asia-Pacific region. This role offers exposure to global processes and the chance to drive continuous improvement in a collaborative, growth-focused environment. You will provide timely technical, inquiry, and transactional support to employees, managers, and business partners, playing a vital role in ensuring smooth operations and a positive user experience. This role offers hands-on learning, mentorship, cross-functional exposure, and meaningful responsibility that builds a foundation for a career in the IT service management and customer support fields.

Our Team

Join a team of curious, motivated professionals who value problem-solving, collaboration, and innovation. We support each other and...