Join a well-established industrial company in Red Deer as a Customer Sales & Service Representative. This position focuses on customer interactions and service coordination for exceptional client experiences.
Providing crucial support to technicians and managing work orders, you will be the key liaison for service customers. Your background in industrial settings combined with strong organizational skills will help streamline operations and improve service delivery.
Key Responsibilities:
• Handle customer service requests effectively
• Gather and document service issues accurately
• Create and manage quotations and work orders
• Support technician scheduling and parts procurement
• Assist with CRM documentation and client communications
Requirements:
• Prior experience in customer support or service coordination
• Excellent communication and customer service abilities
• Mechanical background and knowledge of terminology
• Proficiency with Microsoft O...