* Developing and implementing strategies to enhance the overall experience of occupants in the facility, including employees, guests, and visitors.* Develop and implement standard operating procedures to maintain cleanliness and hygiene standards.* Manage and coordinate various soft services such as cleaning, pest control and landscaping within the account’s portfolio & ensuring that these services are delivered to the expected standards and properly aligned with the needs of the organization and its occupants.* Conduct daily routine walkthroughs and assessments of the soft services delivery to ensure ambassador’s compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the client* Provide guidance, training, and support to team members, ensuring high standards of performance and professionalism.* Collaborate with external vendors and service providers for efficient delivery of soft service...