Your Role: Role Level on the Rygor Career Journey Map: C1, Individual Contributor

At Rygor Auto, we are looking for a dedicated Service Advisor to join our team in Nuneaton. If you are dedicated to providing exceptional customer service and can confidently and efficiently maximise service and repair bookings to ensure all resources required in completing the work are available and on schedule – this is the role for you!

The right candidate will have exceptional customer service skills and deliver the highest quality customer experience. You will approach this role with a commercial mind, actively selling after‑sales services in a customer‑orientated manner (i.e. service contracts), ensuring the workshop is working to full capacity by effectively scheduling customer bookings.

You will be committed to taking responsibility for managing the customer service journey, updating customers on repair times and status, estimates and gaining approval for addi...