Automotive Service Advisor – Norfolk

Location: Norwich, Norfolk. Salary: £19,000 plus £3,000 bonus. Term: Full time, permanent. Hours: 8.00–6.00 Monday to Friday & 1 in 4 Saturdays.

Driven Motor Jobs are looking for a Service Advisor for their client who is a well established service centre, offering a highly competitive package and fantastic benefits.

As a Service Advisor within this organisation you will receive all the usual benefits working for a professional franchised business.

Responsibilities

• Manage workshop load (hours booked).
• Consistently upsell parts and accessories.
• Achieve an excellent CSI and Mystery Shopper results.
• Deal with customer complaints.
• Maintain an excellent level of customer retention.
• Work well within a team across all departments.

Qualifications

Previous experience as a Service Advisor. Good communicator, well organised, sets h...