Service Advisor

Mississauga, ON

We are seeking a highly skilled and customer-focused Service Advisor to help lead our service department.

The Service Advisor’s responsibilities include managing all service department activities with the existing team, ensuring customer satisfaction, and promoting additional sales. This role drives the efficiency of our service department, ensuring the highest level of customer satisfaction and profitability.

Responsibilities

• Direct and manage all service department activities
• Monitor team performance and provide guidance for growth
• Ensure high levels of customer satisfaction through excellent service
• Manage and resolve all customer complaints efficiently
• Implement cutting-edge strategies to improve productivity and performance
• Coordinate with the team and Operations Manager to maximize sales and profitability
• Oversee service orders and flow of work <...