Position Overview

The Service Advisor role is a customer-facing position within Al Futtaim Automotive service and bodyshop operations in the UAE. This role is responsible for managing the end-to-end service journey, acting as the main point of contact between customers and the workshop. Based in Dubai, the position focuses on delivering a smooth, transparent, and professional service experience while supporting service revenue growth and customer retention.

Job Details

• Country: UAE
• City: Dubai
• Industry: Automotive
• Function: Automotive Service and Maintenance
• Salary: AED per month (market estimated)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full-time

Key Responsibilities

• Welcome customers and provide prompt, professional assistance at vehicle drop-off
• Assess customer concerns, prepare accurate job estimates, and explain required repairs or serv...