We are looking for a talented Service Advisor for our Distribution business in Richmond, VA

**In this role, you will make an impact in the following ways** :

+ Serve as the primary point of contact with customers by phone, email, and face-to-face interactions at the branch, developing positive relationships with key customers.
+ Identify customer’s needs, gather pertinent information, provide quotes, develop claims, prepares repair plans and provide status updates to customers on repair work.
+ Review/create work orders to ensure accuracy for invoicing and warranty.
+ Other administrative task on a need-by-need basis.

**To be successful in this role you will need the following** :

+ Excellent customer service skills and the ability to effectively communicate in a positive and professional manner.
+ Prior experience in service & and repair, or warranty-related field preferred.
+ Excellent computer skills using multiple software platform...