Role Purpose

The Senior/Sales Manager is a strategic leader responsible for the commercial performance and customer satisfaction of NTS Singapore. This role moves beyond individual account handling to focus on people leadership, process optimization, and long‑term business growth. You will lead a multi‑disciplinary team consisting of Account Managers and Customer Service professionals, ensuring a seamless journey from initial lead generation to post‑delivery support for our high‑tech OEM partners.

Responsibilities

1. Team Leadership & People Development

• Direct Management: Lead, mentor, and coach a team of Account Managers and Customer Service staff to achieve high performance and professional growth
• KPI Management: Establish and monitor clear performance metrics (e.g., revenue targets, quotation turnaround times, customer satisfaction scores, and forecast accuracy)
• Culture Building: Foster a proactive, solution‑orien...