The Senior/Sales Manager is a strategic leader responsible for the commercial performance and customer satisfaction of NTS Singapore. This role moves beyond individual account handling to focus on people leadership, process optimization, and long-term business growth. You will lead a multidisciplinary team consisting of Account Managers and Customer Service professionals, ensuring a seamless journey from initial lead generation to post-delivery support for our high-tech OEM partners.

Responsibilities

• Direct Management: Lead, mentor, and coach a team of Account Managers and Customer Service staff to achieve high performance and professional growth
• KPI Management: Establish and monitor clear performance metrics (e.g., revenue targets, quotation turnaround times, customer satisfaction scores, and forecast accuracy)
• Culture Building: Foster a proactive, solution-oriented culture that bridges the gap between technical complexity and commerci...