Join Neo as Senior Vice President of Mortgages Operations, focusing on enhancing operational effectiveness and leading a portfolio of teams within a growing fintech. Your role will drive scaling and compliance across lending processes.
In this pivotal position, you will oversee underwriting, fulfillment, and funding operations, ensuring strategic alignment with sales and capital markets. Your depth of knowledge in Canadian mortgage regulations will support the organization’s compliance and quality metrics. This role requires a data-driven operator with experience in building a performance-driven culture.
Key Responsibilities:
• Build and manage engaged mortgage operations teams
• Serve as strategic partner to senior leadership
• Champion cross-functional collaboration for efficiency
• Drive initiatives to enhance operational processes
• Monitor KPIs across customer satisfaction and performance
Requirements:
• Proven leadership experience in mortgage operation...