Senior Vendor Performance Specialist
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Job Description
Play a key role in managing strategic ICT supplier performance. Influence service quality, risk management, and continuous improvement. Permanent position based in Auckland or Wellington.
Te Whiwhinga mahi | The opportunity
As Senior Vendor Performance Specialist, you will lead the management of supplier performance across a portfolio of important digital service contracts. Youβll work at the centre of vendor relationships, ensuring suppliers deliver against agreed service levels, contractual commitments, cost expectations, and business needs. This is a great opportunity for someone who combines commercial judgement, relationship strength, and operational focus to improve outcomes across a complex digital environment.
In this role, you will
- Lead dayβtoβday vendor performance management across ICT and outsourced service providers
- Build strong, constructive relationships with suppliers and internal stakeholders
- Monitor s...