Coupa is seeking a Sr. Value Assurance Director in Singapore to safeguard financial and operational value for key customers. This strategic role requires over 15 years of experience in Technical Account Management within a B2B SaaS environment and a proven ability to resolve complex escalations involving C-suite executives. Responsibilities include driving resolutions for contract retention threats, conducting technical assessments, and leading senior cross-functional teams to address customer needs while promoting best practices for service delivery.
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