Senior User Experience Researcher

As a Senior UX Researcher, you will define and execute user research programs that directly inform product strategy and design decisions. You will work embedded within a core product area, developing subject‑matter expertise while leading exploratory, generative, and tactical research studies.

Responsibilities

• Determine and recommend the most efficient and effective user‑centered research approaches — qualitative and quantitative — to solve for business needs, meet agreed‑upon objectives, and guide business areas through the appropriate UX process.
• Lead exploratory and generative research studies, including discovery research that frames the problem space, identifies user needs, and gathers evidence and initial direction to define next steps.
• Plan, design, and execute tactical research initiatives such as usability testing and concept testing, using moderated and unmoderated methodologies (fac...