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Senior UX Designer, Customer Experience and Business Trends
Amazon
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Seattle, United States
Location
Seattle
Posted
June 10, 2026
Commute
Local Area
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Job Description
Description
We're looking for a Senior UX Designer to join the team that owns Working Backwards, the innovation practice that has shaped how Amazon builds products for decades. You'll be designing experiences at the intersection of human creativity and multi-agent AI, helping tens of thousands of Amazon builders put their customers at the center of every product decision.
Your work will shape how Amazonians across every business, from AWS to Stores to Devices, approach product ideation and development. That means designing experiences that don't just look good, but fundamentally change how people think. You'll be asking hard questions: How do you design a conversation between a human and multiple AI agents that feels natural, trustworthy, and genuinely useful? How do you make AI feedback feel grounded and actionable rather than generic? How do you guide someone through a process that requires real thinking without losing them along the way?
We operate like a startu...
We're looking for a Senior UX Designer to join the team that owns Working Backwards, the innovation practice that has shaped how Amazon builds products for decades. You'll be designing experiences at the intersection of human creativity and multi-agent AI, helping tens of thousands of Amazon builders put their customers at the center of every product decision.
Your work will shape how Amazonians across every business, from AWS to Stores to Devices, approach product ideation and development. That means designing experiences that don't just look good, but fundamentally change how people think. You'll be asking hard questions: How do you design a conversation between a human and multiple AI agents that feels natural, trustworthy, and genuinely useful? How do you make AI feedback feel grounded and actionable rather than generic? How do you guide someone through a process that requires real thinking without losing them along the way?
We operate like a startu...