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Job Description
About the role
As a Senior User Researcher you’ll play a pivotal role in building the foundational UR capability for a leading AI firm and lead high-profile public sector projects. At Faculty, you will lead end-to-end research from discovery to live, ensuring our AI solutions meet the GDS Service Standard and truly serve user needs.
You’ll act as a founding practitioner, establishing ethical frameworks and mentoring teams across the organisation to build a world-class research culture. This is a pivotal role for someone eager to shape the future of human-centric AI in government.
What you’ll be doing:
Leading end-to-end user research for complex public sector projects, navigating the CDDO/GDS Service Assessment process to ensure successful delivery.
Establishing foundational research operations, including standardised methodologies, ethical frameworks, and consent processes for the business unit.<...