A reputable travel agency in Penang seeks a Travel Counselor to manage client inquiries and bookings. Responsibilities include planning itineraries, issuing tickets, and resolving customer complaints. Candidates should have a Bachelor’s degree in Tourism or a related field and 3 years of experience in the travel industry. The role demands strong communication and interpersonal skills, alongside a proactive approach. The agency offers a supportive work culture and various employee benefits.
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