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Senior Training & Voice CX Coach
ExlService Holdings, Inc.
π
, , philippines, Philippines
Location
, , philippines
Posted
June 08, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
A leading business services company based in the Philippines is seeking a professional to enhance customer service training and agent coaching. The role involves monitoring calls, conducting one-on-one coaching to develop customer experience behaviors, and preparing training materials. This position also includes ensuring compliance with company policies and creating a positive work environment. Ideal candidates will have experience in coaching and a deep understanding of customer service standards.
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