A leading training organization in Metro Manila is seeking an experienced Training Director to oversee the training programs for new hires and existing staff. The ideal candidate will have over 10 years of experience in the BPO or Call Center industry and a strong background in teaching and coaching. Responsibilities include training new agents, managing training supervisors, and analyzing performance to implement improvements. The position requires a willingness to work in Ortigas, Pasig City, including night and weekend shifts.
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