On-site - Taguig 1-3 Yrs Exp Bachelor Full-time

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Job Description

We are seeking an experienced Senior Trainer (BFSI) to design and deliver impactful training programs across Banking, Financial Services, and Insurance. The role involves onboarding and upskilling teams, driving performance through product, process, compliance, and soft‑skills training, and continuously improving training effectiveness through assessments and coaching.

Description / Requirements

Job title: Trainer/Senior Trainer – Credit Card Operations

LOB: Banking, Financial Services, and Insurance (BFSI)

Account: Financial/ Credit Card

Location: On-site in Taguig

Work Timing: Shifting

REQUIREMENTS

• ● Bachelor’s degree or equivalent experience is required
• ● At least 2 years of relevant experience as a Trainer in a BPO setting
• ● 3–5 yrs in disputes, fraud, chargebacks, or collections with stro...