Senior Telephony Engineer – Avaya (Philippines 100% Remote)

Responsibilities:

• Develop and implement configurations based on customer telephony environment, discovery, and changing requirements including configuration of Avaya Aura system manager, session manager, communications manager, voicemail, media servers, IM & Presence (AMM and Breeze)
• Ongoing focus on foundational and emerging premise or cloud-based communications technologies such as Session Initiation Protocol (SIP) voice services and infrastructure.
• Work as integral part of project team to implement Avaya Aura application servers and act as liaison to provide necessary configuration support for various adjunct equipment such as IVR applications, CMS reporting, Call Recording, SIP PSTN services and others.
• Perform discovery of customer telephony environments for configuration and requirements gathering.
• Able to develop and deliver end user administrator tra...