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Senior Technology Operations and Support Engineer, Network & Telephony

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Ralph Lauren
📍 Bengaluru, India
📍
Location Bengaluru
📅
Posted June 05, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Position Overview

Assist with managing the Retail Network Infrastructure daily operations and network-based telephony solutions. Perform system maintenance, identify trends and provide reporting for outages and resolutions. Will be responsible for several different types of network designs installed across the regions including Cisco, Cisco Meraki, Cloudgenix and traditional WAN, IWAN and SDWAN.


Essential Duties & Responsibilities

Key Responsibilities

  • Provide connectivity troubleshooting and support in response to Help Desk service requests and Retail Operations business needs
  • Responsible for all Retail installed routers, switches, wireless access points and telephony connectivity.
  • Management of the wired and wireless infrastructure using tool platforms from our various hardware providers, Cisco, Meraki, Cradlepoint, Cloudgenix, Solarwinds
  • Remote device configuration for MAC work or for SEV 1 hardware replacement
    • ...

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    📍 Location Details

    🌆
    City
    Bengaluru
    🗺️
    Country
    India
    🚗
    Commute
    Local Area

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