**Who We Are**

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

**The Role**

To ensure a seamless transition, you must provide endpoint readiness guidance and risk assessments for migration waves and act as the escalation authority for complex device migration failures and root cause analysis. You will define and maintain runbooks for common remediation scenarios, including enrolment failures, compliance issues, and profile or application targeting problems. In this role, you will coordinate depe...