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Senior Technical Support Specialist Driving IT Excellence
nesto
π
calgary, Canada
Location
calgary
Posted
June 01, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Take a step forward in your career as a Senior Technical Support Specialist, optimizing support processes in a vibrant IT landscape. Provide unparalleled user support with cutting-edge tools and collaborate with industry-leading professionals.
We are seeking a candidate with a solid 7 years of experience in IT support roles. You will ensure smooth user operations by providing extensive support across various devices, managing onboarding, and contributing to a dynamic tech environment. Your work will directly enhance user satisfaction and system functionality.
Key Responsibilities:
β’ Be the primary IT contact for Calgary office support
β’ Deliver remote assistance, addressing user concerns effectively
β’ Support junior staff as an escalation resource
β’ Manage user access changes and lifecycle
β’ Track tickets and adhere to service level agreements
Requirements:
β’ Minimum 7 years of experience in IT support or operat...
We are seeking a candidate with a solid 7 years of experience in IT support roles. You will ensure smooth user operations by providing extensive support across various devices, managing onboarding, and contributing to a dynamic tech environment. Your work will directly enhance user satisfaction and system functionality.
Key Responsibilities:
β’ Be the primary IT contact for Calgary office support
β’ Deliver remote assistance, addressing user concerns effectively
β’ Support junior staff as an escalation resource
β’ Manage user access changes and lifecycle
β’ Track tickets and adhere to service level agreements
Requirements:
β’ Minimum 7 years of experience in IT support or operat...