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Senior Technical Support Engineer (UK867415)
Morgan Philips Group
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glasgow, United-Kingdom
Location
glasgow
Posted
May 31, 2026
Commute
Local Area
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Job Description
Senior Technical Support Engineer (UK )
Position Overview
Our client is seeking a motivated and skilled Technical Support Engineer with refrigeration knowledge to join their dynamic team.
Based at their Head Office in Hillington, this role is ideal for someone with a passion for technology and a solid understanding of refrigeration systems and who is eager to contribute to software testing, documentation, and training efforts.
Key Responsibilities
- Provide after-sales support for their entire range of products, serving as the senior escalation point and subject matter expert for all technical enquiries.
- Lead the testing of the most complex products, providing detailed feedback to engineering and development teams to ensure product readiness and reliability before market launch.
- Take full ownership of resolving escalations at all levels, from entry-level to the most comple...