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Senior Technical Support Engineer -IP/MPLS Networking
Ribbon Communications
📍
Mumbai, India
Location
Mumbai
Posted
May 26, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
- 3 to 6 years of direct technical support experience involving customer interaction, troubleshooting, and deployment of solutions in IP-MPLS networks of varying scales.
- Expertise in several networking domains including: Routing Protocols: OSPF, ISIS, BGP, MP-BGP, Labeling Protocols: LDP, SR, RSVP, BGP-LU, Traffic Engineering, VPN Technologies: MPLS-TP/IP, L2VPN, L3VPN, E-VPN, and interworking of L2VPN and L3VPN, Layer 2 Switching: subnetting, VLANs, xSTP, VRRP, Protection and Restoration Mechanisms: FRR, Linear Protection, PW-R, LAG/MC-LAG, Timing Synchronization: IEEE 1588v2 PTP, SyncE, Quality of Service (QoS).
- Any certifications like CCNA, CCNP, JNCIA, or JNCIS-SP added advantage.
- Hands-on commissioning and diagnostics experience with network vendor products.
- Familiarity with network monitoring tools such as Wireshark and SolarWinds.
- Experience with ticketing systems like Salesforce, Oracle, or JIRA
- Education qualification: B.Te...