Elevate your career as a Senior Technical Account Manager at Okta in Toronto, ON. Lead a team dedicated to delivering exceptional customer service and strategic identity solutions in a hybrid work model.
Okta seeks a proactive leader to manage Technical Account Managers in supporting our commercial clients. This senior-level role requires raising technical maturity and ensuring satisfaction among customers. Your strategic vision will guide operational excellence and cross-functional collaboration to meet growing business needs while enhancing security measures.
Key Responsibilities:
• Recruit and mentor a high-skilled TAM team
• Set clear performance goals and provide ongoing feedback
• Partner with leaders across departments for customer-first thinking
• Define and drive the execution plan for TAM strategies
• Develop processes to drive customer success effectively
Requirements:
• 5-10+ years in technical account management or related fields
• Bachelor’s ...