Job Description

Reporting to the Senior Manager, Active Directory Services, this role is responsible for assessing, researching, analyzing business and technical security infrastructure requirements to support and resolve systems issues within the RBC supported Active Directory technology solution. The role partners across T&O projects, technical teams, business partners and external vendors, providing application and technical system support within the Active Directory team, with a goal of being recognized as a “best in class” service provider and partner of choice for all stakeholder groups.

Responsibilities

• Ensure effective internal controls are executed by the team.
• Own quality, quantity, and timeliness of team service delivery.
• Partner with Senior Manager or Director to execute the overall change strategy for the team.
• Act as contact for BAU and project interactions for the team, prov...