Senior Support Engineer
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Job Description
2HC: 1HC-APAC/EMEA shift 1HC-nightshift Β
Β Must Have - Python
Django, openshift (Even Developer also ok if they are interested in shift
& weekend support) Β
F2F interview is must (Any DHL location) Β
Techno functional consultant SME with direct
experience in at least two of these areas: Β
Python Django Framework, LLMs,
Prompt Engineering, Rest API, or Customs product knowledge. Β
Task Description: Functional Skillset Β
β’ Document extraction lifecycle ownership (onboarding β configuration β UAT β production
support) Β
β’ Requirement analysis for field-level data extraction across diverse document
types (Invoice, Booking, Customs, etc.) Β
β’ Issue triage and root cause analysis (prompt vs data vs
integration/system) Β
β’ Stakeholder coordination (Business, Vendor, IT) for onboarding and production
stab...