Take your career to new heights as a Senior Technical Support Consultant at Teledyne CARIS, specializing in advanced cartographic software solutions. Drive exceptional customer satisfaction and mentor teams in this critical role.
In this senior role, you will leverage over 10 years of experience in hydrographic or cartographic production. Your responsibilities include resolving advanced customer technical issues, delivering tailored training, and supporting transitions to new workflows. You'll also collaborate closely with teams to enhance software usability and improve customer experience.
Key Responsibilities:
• Serve as a senior authority on cartographic software
• Resolve escalated customer technical issues and inquiries
• Deliver tailored software training sessions for diverse users
• Support transitions from S‑57 to S‑100 / S‑101 workflows
• Collaborate with teams to enhance software usability and support
Requirements:
• 10+ years in hydrographic or car...