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Senior Supervisor, Customer Service
Stryker Corporation
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johannesburg, South-Africa
Location
johannesburg
Posted
June 22, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Summary
The Customer Service, Senior Supervisor has direct reporting for the Customer Service Representatives (GG9) and/or Senior Customer Service Specialists (GG10). The role is fully responsible for the dayβtoβday running of the team, training of team members, internal processes, and the quality of service delivered. The Senior Supervisor also manages performance, development, engagement and key initiatives for the team.
Work Flexibility
- Remote β Role allows you to work the majority to 100% of time from an alternate workplace.
- Fieldβbased β You can expect to regularly work a majority to 100% of time at customer facilities with a set travel boundary.
- Onsite β Role is 100% located at a Stryker facility.
- Hybrid β You can expect to regularly work in both an alternate workplace and a Stryker facility.
Travel Percentage
10%
What you will do
- Processing orders and cre...