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Senior Specialist - System & Application Support

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Mandurah Consultancy
📍 Hong Kong, Hong Kong
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Location Hong Kong
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Posted June 13, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Description:

:

Our client is a reputable Logistics Solution firm and their business covers more than 50 countries.

  • Provide first level support to clients on system and application issues as well as monitor the performance of respective services at a high standard
  • Perform trouble shooting and escalate issues to technical teams when required
  • Consolidate the services related data (including usage level and services performances) and identify the support trends for potential services/products enhancement
  • Coach junior staff to perform day-to-day duties
  • Shift duty from Monday to Friday is required (5x24)
    • Requirement: :
  • Bachelor degree holder in Computer Science, e-Commerce or related disciplines
  • 2+ years’ relevant experience in 1st level technical support
  • Knowledge on IT application is an advantage
  • Energetic, dynamic, eager to learn with strong commitment sense
  • Good command in bot...

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    📍 Location Details

    🌆
    City
    Hong Kong
    🗺️
    Country
    Hong Kong
    🚗
    Commute
    Local Area

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