• The Level 2 Analyst is responsible for conducting in-depth investigations of escalated alerts and events, as well as incidents reported manually by users. This role is crucial in enhancing data accuracy, performing detailed research, and categorizing complex cases to ensure effective incident response and management.
• The Level 2 Analyst plays a vital role in safeguarding the organization’s information security by identifying threats, analyzing attack methods, and providing actionable insights for mitigation and prevention. Through meticulous analysis and data enrichment, the Level 2 Analyst significantly contributes to the overall efficiency and effectiveness of the security operations team. Must be willing to work shift to cover APAC hours (9AM to 6PM) and NY hours (10PM to 7AM).

Key Activities

Escalated Case Analysis

• Perform comprehensive analysis of escalated cases from Level 1 Analysts to identify root ...