Senior Specialist - Contracts / KPI Management
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job Summary
The Senior Specialist – Contracts & KPI is responsible for supporting the management of supplier performance, contractual compliance, and operational KPI monitoring across facilities management services within a large-scale, complex operational environment.
The role acts as a key point of expertise in performance analytics, contract compliance, and reporting, ensuring accurate data management, robust KPI tracking, and effective performance monitoring across the FM supply chain within a 24/7 environment.
Key Responsibilities
Supplier Performance Management
Lead the implementation and ongoing management of supplier performance monitoring frameworks.
Analyse and present supplier performance against contractual KPIs and SLAs, providing clear insights and recommendations.
Monitor supplier compliance with contractual obligations and service delivery standards. ...