Key Responsibilities

• Guides a virtual team of domain experts to orchestrate the development of secure, multiple year, services solutions.
• Designs complex Professional Services (PS), Support Services (SS) and Managed Services (MS) solutions to meet client requirements by integrating technology and service design across multiple domains.
• Works across multiple teams in the design of the PS, SS & MS offering.
• Tests and validates new design features and delivery models or recommends improving existing service offers that are taken to market.
• Responsible for the service design deliverables of the solution and interfacing with multiple teams and partners to ensure supportability.
• Directs the validation processes by obtaining sign‑off from technical, service and costing stakeholders.
• Leads the service design of solutions for the client that will be commercially competitive whilst mitigating risk.
• Maps t...