Abbott is seeking a ServiceNow Manager in Metro Manila, Taguig. This strategic role requires a leader to connect IT processes with business units. The ideal candidate will have over 7 years of IT Business Analysis experience, including 3 years of hands-on experience with ServiceNow across various modules. Responsibilities include leading requirement workshops, mentoring staff, and optimizing service delivery through improved processes. A customer-centric mindset and strong ITIL knowledge are essential for success in this position.
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