Reed Elsevier Philippines is seeking a senior Service Management professional in Quezon City, who will enhance our service capability and ensure compliance with SLA commitments. The role involves engaging directly with major clients and internal stakeholders while leading discussions on service performance. A Bachelor's Degree and strong experience in SLA management and IT service delivery are essential. The position offers a flexible hybrid work setup and attractive benefits. Applicants must be detail-oriented and capable of working across time zones.
#J-18808-Ljbffr