Location
MOUNTAIN VIEW
Posted
June 08, 2026
Commute
Local Area
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Job Description
**Overview**
Intuit is transforming from a software company into an AI-driven expert platform β connecting small and mid-market businesses with a powerful combination of intelligent tools and human expertise to help them grow, save time, and make better financial decisions. At the core of this strategy is connecting customers to a virtual team of AI agents and AI-enabled human experts, creating done-for-you experiences that automate everyday tasks, manage complex workflows, and solve challenges before they arise.
We're looking for a Senior Service Designer to help shape the human side of this transformation. In this role, you'll design the customer and expert experiences that make Intuit's AI-driven services work in the real world β spanning small business and mid-market needs across product support and onboarding. You'll define target-state service blueprints, align cross-functional teams, and ensure that the experiences we deliver are cohesive, scalable, and genuine...
Intuit is transforming from a software company into an AI-driven expert platform β connecting small and mid-market businesses with a powerful combination of intelligent tools and human expertise to help them grow, save time, and make better financial decisions. At the core of this strategy is connecting customers to a virtual team of AI agents and AI-enabled human experts, creating done-for-you experiences that automate everyday tasks, manage complex workflows, and solve challenges before they arise.
We're looking for a Senior Service Designer to help shape the human side of this transformation. In this role, you'll design the customer and expert experiences that make Intuit's AI-driven services work in the real world β spanning small business and mid-market needs across product support and onboarding. You'll define target-state service blueprints, align cross-functional teams, and ensure that the experiences we deliver are cohesive, scalable, and genuine...