RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES)

• Scope and Costing structure Large Projects / VIC Customers.
• Review and Approve HLDs and LLDs Migration Plans.
• Engage with Practice team during Solution phase for large deals
• Steer Cos Lead Quarterly SBRs and QBRs.
• Identify areas of Automation.
• Create Business opportunities on active engagements (Tech Refresh Migrations EOL/EOS).
• Empower Engineers - Drive Growth Development plans.
• Track Report and Govern KPIs of all Service Delivery
• Drive and Manage Internal & External Trainings.
• L4-Support Mentor L3s.
• Assistance and guidance to team in office and field.
• Technical SME leading the Technical team for the technologies listed below in the Competency table
• Handle Large projects for self and team.
• Deliver Projects within the schedule and budgets.
• Critical customer incidents/breakdowns...