Drive system performance as a Senior SAP BASIS Analyst with EY Managed Services. Focus on improving operational efficiency by providing thorough support and troubleshooting across SAP systems.
In this senior role, you will oversee SAP BASIS support across DEV, QA, and Production environments. Your responsibilities include monitoring system performance, managing user roles, and handling service request tickets under established SLAs. Collaboration with technical teams is essential to resolve BASIS incidents and enhance overall system health.
Key Responsibilities:
• Deliver comprehensive support for SAP BASIS environments
• Monitor system health and manage user authorizations
• Handle service tickets promptly as per SLAs
• Support change management processes for upgrades
• Conduct root cause analysis for BASIS issues
Requirements:
• Degree in Computer Science, IT, Software Engineering
• 3+ years of SAP BASIS experience, especially in AMS
• Preferred certi...