This role is for one of the Weekday's clients

Salary range: Rs - Rs (ie INR 10-30 LPA)

Min Experience: 8+ years

Location: Gurgaon

JobType: full-time

Requirements

Required Skills and Experience:

• Experience in developing with Salesforce Service Cloud Voice and Amazon Connect Center.
• Highly proficient in Apex, Visualforce (VF), and Lightning Web Components (LWC) development.

Primary Responsibilities:

• Implement and support Service Cloud features including Service Console, Service Cloud Voice, Amazon Connect Center, Omni-Channel, Live Agent, and Knowledge Base.
• Design and develop tailored solutions on the Salesforce Service Cloud platform to fulfill essential business functions, align with project goals, meet client requirements, and achieve company objectives.
• Collaborate with IT teams and business stakeholders to gather re...