JOB DESCRIPTION:

We are looking for Senior Salesforce Developer with 8+ years of experience.

Must-Have:

1. Design, develop, and implement solutions on the Salesforce Service Cloud platform
2. Build customized solutions using:

• Apex (triggers, classes, batch jobs)
• Lightning Web Components (LWC) / Aura Components
• Visualforce (where applicable)

1. Configure standard Service Cloud features

• Case Management
• Omnichannel routing
• Knowledge Base
• Service Console
• Entitlements & Milestones

1. Implement automation using:

• Flows
• ProcessBuilder (Legacy Support)
• Approval Process

1. Airline Domain Knowledge
2. Developer Salesforce Certification
3. Salesforce Integrationexperience

• Rest APIs

• Salesforce inbound and outbound integrations
• ...