Why this role exists

We turned on the taps of PLG - and clinicians showed up. Now we have a much bigger opportunity, turning that clinician love into organization‑wide adoption.

And it’s not just about Ambient Voice Technology (AVT)

• Heidi Scribe: our entry point
• Heidi Comms: patient interaction and workflow
• Heidi Evidence: trusted clinical intelligence
• Heidi Remote: hardware that removes the need for a phone
• Next: agentic workflows that automate entire parts of care delivery

The role

You will lead our Mid-Market & SMB business across UK&I, owning:

• Primary Care SMB (AEs + SDRs)
• Private Market Mid-Market & SMB (AEs, SDRs, BDRs)

This is primarily a new business role, but in reality it’s: land → expand → scale.

You are not just running a team. You are building the system the team runs on, this includes playbooks, structure and standards.