Job Description

Develop Technical Expertise

• Develop technical knowledge of in-house manufacturing processes, product features, benefits and materials to effectively promote Micro-Mechanics products.
• Stay updated on industry advancements and product innovations to remain competitive in the market.

Customer Relationship Management

• Build and maintain strong relationships with existing and potential customers by understanding their business model, operational needs and pain points.
• Serve as primary point of contact for customers, offering customized solutions and addressing inquiries regarding product specifications, applications, and sales related matters in a timely and professional manner.
• Ensure customer satisfaction throughout entire sales process by proactively following up and addressing concerns promptly.
• Act as an escalation point for any complex or unresolved customer inquiries...