Job Description

Why This Role? Why Now?

As Zendesk pivots toward an AI-first vision, our Sales team needs a technical visionary to bridge the gap between complex software capabilities and real-world business outcomes. This isn't just a support role; you are the technical owner of the sales cycle for our most strategic Commercial opportunities in India. You will be at the forefront of the AI revolution, helping customers navigate the shift to LLMs and automated service environments while driving proactive customer happiness.

Who we’re looking for?

We are seeking a sales-focused technologist who thrives in front of Enterprise, Commercial and Mid-market executives. You are someone who views a complex business problem not as a hurdle, but as a puzzle to be solved with elegant code and strategic architecture. You possess the pre-sales sixth sense—the ability to ...